Cancellations, Refunds and Holds

ALL OF OUR MEMBERSHIPS ARE MONTH-TO-MONTH; HOWEVER, WE DO REQUIRE A CARD ON FILE.

WE PRORATE ALL MEMBERSHIPS TO THE 1ST OF THE MONTH, SO YOU CAN START AT ANY TIME WITHOUT ADDITIONAL COSTS!

YOUR CARD WILL BE CHARGED ON THE FIRST OF EACH MONTH UNLESS CANCELED ACCORDING TO THE RULES BELOW!

REFUNDS:

THERE ARE NO REFUNDS FOR UNUSED TIME. MEMBERSHIPS ARE FOR THE SERVICES AVAILABLE.

CANCELLATION POLICY: 

FOR MONTH-TO-MONTH AGREEMENTS, A STRICT 30-DAY NOTICE IS REQUIRED TO CANCEL.

YOU MUST SUBMIT YOUR CANCELLATION REQUEST BY EMAIL AT LEAST 30 DAYS PRIOR TO YOUR BILLING DATE.

EMAIL US AT INFO@SMASHPASSBJJ.COM.

RE-ENROLLMENT WILL BE BILLED AT THE CURRENT MONTH-TO-MONTH MEMBERSHIP PRICING.

IF YOU CANCEL AND SIGN BACK UP WITHIN 1 CALENDAR YEAR IT WILL RESULT IN A $100 ADMINISTRATIVE FEE.

COURTESY HOLDS: 

A CHARGE OF $25 PER MONTH WILL APPLY FOR MEMBERSHIP PAUSES (E.G., VACATIONS, WORK TRAVEL, ETC.). THIS ENSURES WE WILL HAVE SPACE FOR YOU WHEN YOU RETURN. THERE ARE NO INDEFINITE PAUSES, AND PAUSES ARE FOR A MINIMUM OF 1 MONTH. YOU WILL BE REQUIRED TO SUBMIT AN END DATE, AND A NEW BILLING DATE WILL BE VISIBLE IN YOUR MEMBER APP. SHOULD YOU NEED AN EXTENSION, YOU CAN UPDATE IT ACCORDINGLY.

INJURY HOLDS: WE WILL WAIVE THE COURTESY FEE FOR ANY INJURIES THAT OCCUR DURING TRAINING AT SMASHPASS BJJ.